Data Privacy Policy

Responsible body in accordance with data protection laws:
ZKRD Zentrales Knochenmarkspender-Register für die Bundesrepublik Deutschland gemeinnützige GmbH
Helmholtzstraße 10
89081 Ulm

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Data privacy

We appreciate your visit to our website and would like to familiarize you with our online data privacy policy.

As a matter of principle, the protection of your privacy is of the utmost importance to the ZKRD. Complying with the legal data protection provisions is therefore a matter of course. In addition, it is important to us that you always know when and which data is stored by us and how it is used.

With the exception of the contact form, the use of our public website is possible without having to disclose your personal data. To protect the security of your data during transmission, we use state-of-the-art encryption methods. We would like to point out that there may be security gaps when sending information across the internet (e.g. when communicating by e-mail). It is not possible to fully protect the data against third-party access.


To improve the accessibility and effectiveness of our website, we collect and evaluate various sets of information after your consent. For this purpose, we send small files (cookies) – text files – that are stored on your computer or device. Two types of cookies are used: temporary cookies are automatically deleted when you close your browser (session cookies), while permanent cookies have an expiration date in the future.

This information, which is used for internal statistical purposes only, contains no personal references. It will not be shared with third parties, either for commercial or for non-commercial purposes. Your browser settings allow you to decide whether cookies should be blocked or you should be warned before they are saved. Disabling cookies may limit the functionality of this website.

This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use. You can change your cookie settings at any time at the bottom of this page under “Change privacy settings.”


This website uses Borlabs Cookie, a technically necessary cookie for saving your cookie consent. Borlabs Cookie does not process any personal data.

Borlabs Cookie is used to save the consent you give when you enter the website. If you want to revoke this consent, simply delete the cookie in your browser. When you reload/return to the website, you will be asked again for your cookie consent.


Our website uses Matomo, the open source web analytics service. Matomo stores data in a cookie to analyze your use of the website.

This tells us the number of visitors to each website, the duration of the visit, the search terms used, settings, and movements around the site. It also records the internet provider, browser type used, access date and time.

For this purpose, the information generated by the cookie about the use of this website is stored on the server of our hosting service in Germany. The IP address is anonymized before it is saved.

External media

Content from external media such as video platforms and social media platforms is blocked by default. If cookies are accepted by external media, access to such content no longer requires manual consent.

Contact form

If you send us an inquiry via the contact form, we will save your contact details for the purpose of processing your inquiry and follow-up. We will not share this data without your consent.

Erasure of data

We heed the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary for fulfilling the purposes mentioned here or as required by the statutory storage periods. After fulfillment of the respective purpose or expiry of these periods, the corresponding data will be routinely erased or processing restricted as legally specified.

Use of our partner portal

Our partner portal may be used only by our partners, after separate registration. The data collected there will not be shared with third parties without your express consent. The login procedures are saved.

Use of BMDnet

BMDnet is operated on a server in Germany owned by the ZKRD. To use BMDnet, separate registration is required. The data collected in BMdnet will not be disclosed to third parties without your express consent. The login procedures are saved. To use BMDnet, cookies and JavaScript must be enabled in the browser. The Matomo web analytics service for BMDnet is also operated entirely on a ZKRD server in Germany.

Your rights to information, rectification, restriction, erasure and objection

You have the right to information, at no charge, about your stored personal data, its origin and recipient, and the purpose of data processing as well as a right to rectification or erasure of this data or restriction of its processing at any time. If you have any questions concerning personal data, you can contact our data protection officer at any time at the address given in the legal notice or by e-mail directly to our data protection officer.

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